Privacy Policy

At Smoengi we respect and value your privacy rights.
This Privacy Policy governs the way Smoengi Ltd. collects, uses, maintains, and discloses information collected from users, and applies to your use of our website located at https://www. (“the site” or “the website”). “Smoengi”, “us”, “our” or “we” are committed to protecting the privacy of your personal information. This Privacy Policy describes what information we collect about you, and what we do with that information, your choices with respect to our processing of your personal information, and our information privacy practices. We urge you to read this Privacy Policy in its entirety before providing your personal information to us.

This Privacy Policy applies to the Smoengi website and or applications that link to this Privacy Policy (for example, (the “Site”). This Privacy Policy also applies to our collection and use of your personal information when you access or use the Site, contact our customer service team, engage with us on social media, shop at our stores or otherwise interact with us.

2.1 Personal Information
In order to use certain features of the site, we may collect or you may be asked to provide the following types of personal information: e-mail address, name, mailing address, telephone number, billing information (credit/debit card number, expiration date, alternate or additional billing information and billing address, and other information we need to collect to process payment), sex, birth date, products purchased, message and gift recipients’ names, addresses, telephone numbers and email addresses (collectively “personal information”).
We collect information through the site, emails, and social media applications, including when you place an order, and engage in other activities, services, products, and resources we make accessible to our customers or users for example, you may wish to register on the site to receive e-mails from SMOENGI, receive invitations to promotions, or to purchase goods or services available through the site. We need certain information from you to register you, authenticate you, and process your entries and payments. We may collect information you provide to us even if an order, registration, or other process is started but not completed or otherwise cancelled.

2.2 Personal Information Collected

When you access or use the Site or otherwise transact business with us, we collect the following categories of information about you (In some cases, the information we collect may fall within more than one category, and in some cases, we may collect this information automatically).
(a) Commercial Information: When you make a purchase or return, we collect information about the transaction, such as product or service details, purchase price, products preferences, and date and location of the transaction.
(b) Payment information, such as your method of payment and payment card information (including payment card number, expiration date, delivery address and billing address);
(c) Contact information and Demographic information, such as your name, address, email address, telephone number, loyalty member ID, your age, sex, and gender (some of which may be protected by applicable law).
(d) Log and Usage Information: We collect information related to your access to and use of the Site, including the type of browser you use, access time, pages viewed, links clicked, IP address, the page you visited before navigating to our Site or other online identifiers;

2.3 Information Collected by Cookies and Similar Tracking Technologies

We (and our service providers) use different technologies to collect information, including cookies and web beacons. Cookies are small files sent by us to your computer or device that help us gauge the success of our Site and will track session information such as what pages you access and for how long, which allows us to make upgrades to enhance your experience, including recognizing your preferences to make shopping easier for you and providing you with a customized experience. Web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images that may be used on our Site or in our emails and help deliver cookies, count visits, and understand usage and campaign effectiveness. For more information about cookies and how to disable them, see “Your Choices” below.

2.4 Customized Service
We may use your personal information to provide you with customized service and use of our Site. For example, we may suggest products that would be of particular interest to you.

Third parties that are providing services to us may collect, or assist us in collecting, either personal information or usage data. We endeavor to require that such third parties treat such personal information and usage data in compliance with this privacy policy.

You must be 18 years old or older to use this website, including to register with us to receive communications or to make a purchase. We do not knowingly collect or distribute personal information from persons under the age of 18. If you are the parent or guardian of a minor under 18 years of age and believe that they have disclosed personal information to us, please contact us by e-mail so that we may delete the minor’s information. In addition, if we become aware that we have inadvertently received personal information from anyone under the age of 18, we will delete such information from our records.

We have taken great measures to ensure that your visit to our Site is an excellent one and that your privacy is constantly respected. If you have any questions, comments, or concerns about our privacy practices, please contact us by email at